Shipping Policy for Codenovas
Effective Date: March 13, 2025
At Codenovas, we aim to provide our customers with a smooth and efficient shopping experience. Below is an overview of our shipping policy to help you understand how we process and ship your orders.
1. Shipping Locations
We currently offer shipping within the United States. We are working to expand our shipping options to international destinations in the near future. Please stay tuned for updates.
2. Processing Time
- Orders are typically processed within 1-2 business days from the time of purchase.
- Orders placed on weekends or public holidays will be processed the following business day.
- Once your order is processed and shipped, you will receive a shipping confirmation email with tracking information.
3. Shipping Methods and Delivery Times
We offer a variety of shipping methods based on your location and preference:
- Standard Shipping: Delivery within 5-7 business days (excluding holidays).
- Expedited Shipping: Delivery within 2-3 business days (available for select locations).
- Priority Shipping: Next-day delivery (available for select locations and orders placed before the cut-off time).
Shipping times may vary based on your delivery address and the courier service used. Delivery times are estimates and are not guaranteed.
4. Shipping Costs
Shipping costs are calculated at checkout based on the weight, size of your order, and delivery location. The following options are available:
- Standard Shipping: Free for orders over $50.
- Expedited and Priority Shipping: The cost will be calculated at checkout based on the delivery method selected.
5. Order Tracking
Once your order is shipped, you will receive an email with a tracking number. You can use this tracking number to check the status of your shipment via the courier’s website. If you have trouble tracking your order, feel free to contact us for assistance.
6. Shipping Delays
While we strive to ensure timely deliveries, please note that shipping carriers may experience delays due to factors such as weather conditions, high order volume during peak seasons, or unforeseen circumstances. We recommend tracking your order regularly to stay updated on its delivery status.
7. Missing or Lost Shipments
- If your order has not been delivered within the estimated delivery time frame, please contact us at info@codenovas.xyz or 414-449-0827. We will assist you in locating your shipment or filing a claim with the shipping carrier.
- Codenovas is not responsible for items lost or stolen once they have been marked as delivered by the carrier.
8. Shipping Restrictions
Currently, we only ship within the United States. We do not ship to P.O. Boxes or APO/FPO addresses. Please ensure your shipping address is correct and complete to avoid delays.
9. Order Modifications or Cancellations
Once your order has been processed and shipped, we are unable to make changes or cancellations. If you need to modify or cancel your order, please contact us as soon as possible, and we will do our best to assist you before the order is shipped.
10. International Shipping (Coming Soon)
We are working on expanding our shipping options to international customers. If you are located outside the United States, please subscribe to our newsletter or check our website for updates on international shipping availability.
11. Contact Us
If you have any questions or concerns regarding shipping, please reach out to us at:
- Email: info@codenovas.xyz
- Phone: 414-449-0827
- Address: 1690 Grant View Drive, Milwaukee, Wisconsin, United States
Thank you for shopping with Codenovas!